Say a customer asks Perplexity for “a reliable roofer in Warrington”. It names three firms and lists the websites it read to pick them, so you can see which sources won.
If you want to know how to appear in Perplexity recommendations, start with that list, not a submission form. There isn’t one. Perplexity’s documentation for site owners only covers crawler access, and there’s no documented way to pay for a place in its answers.
Ignore the lists giving Perplexity “ranking factors” down to the percentage. Perplexity hasn’t published any.
Perplexity calls itself an answer engine that draws on sources in real time and answers with in-line citations. So the job for a Perplexity local business is to find the sources it trusts for your trade and town, then make sure they say the right things about you. The mechanism is covered in how AI search citations work. The method is below.
Step 1: Ask Perplexity Your Customers’ Questions and Write Down Every Source
Perplexity’s sources panel is a free list of the websites deciding who gets recommended in your trade. Collect it before you change anything: the goal is a written list of cited domains for 5 to 10 customer questions.
- Write the questions the way customers ask them. Mix service plus town (“emergency plumber Widnes”), problem-led (“wasps nest in my loft Runcorn, who do I call”), comparison (“best family dentist in St Helens”) and your own business name. The AI visibility query builder will help you build the set.
- Run each question and open the sources. Log every domain and tag it: your site, competitor site, directory, review site, press, trade body or forum.
- Note how you appear. Are you named? Linked? Are your phone number, hours and services right?
- Repeat on two more days. Answers vary between runs, and the citations guide explains why.
Always put the town in the question. Perplexity can tailor answers to where it thinks you are, and you want what a customer in Runcorn sees.
LOCALiQ UK puts the advantage plainly: “Perplexity shows its sources in a panel alongside every answer, making it the most straightforward to audit.”
By now you should have a list of domains that recur across runs. That list drives Steps 3 to 5.
If you only have 20 minutes, run three questions twice and write down every source.
Step 2: Check PerplexityBot Can Reach Your Site
Perplexity sends two visitors, and only one reliably follows robots.txt. Block PerplexityBot and your own site can’t be one of the sources you logged in Step 1.
Perplexity’s crawler documentation says PerplexityBot “is designed to surface and link websites in search results on Perplexity. It is not used to crawl content for AI foundation models.” The second visitor, Perplexity-User, fetches a page when someone asks a question. Because a user requested the fetch, it “generally ignores robots.txt rules”.
- Open yoursite.co.uk/robots.txt. Check there’s no Disallow rule for PerplexityBot, and no blanket block on all bots.
- Check your firewall. If you use Cloudflare or another firewall, Perplexity says you “may need to explicitly whitelist Perplexity’s bots”, using its published IP address lists.
- Give it a day. Perplexity says changes can take up to 24 hours to show in its systems.
Blocking doesn’t make Perplexity forget you, either. In August 2025, Cloudflare reported that when it blocked Perplexity’s crawlers on test sites, Perplexity still answered from other sources, including other websites, though with less detail. Perplexity disputes Cloudflare’s wider claims. Blocking removes your site as a source, not your name.
The GEO audit covers the full crawler table, the JavaScript check and Cloudflare’s defaults for new domains.
By now PerplexityBot should be allowed and unchallenged by your firewall.
Skip if: you’ve never edited robots.txt and don’t use a firewall. You’re probably fine.
Step 3: Work Out Which Local Sources Perplexity Trusts for Your Trade
The most repeated claim in this space is that Perplexity runs on Yelp data. We couldn’t find an announcement behind it. Yelp’s own Q2 2026 shareholder letter describes a data deal with OpenAI, not Perplexity.
Here’s what is actually documented or observed:
- Tripadvisor (January 2025). Tripadvisor and Perplexity announced a partnership bringing Tripadvisor’s reviews and listings into Perplexity’s travel planning. That matters to restaurants and hotels, not roofers.
- SOCi’s small US test (May 2024). Across six “near me” searches, SOCi found that, apart from hotels, Perplexity’s local results were all sourced from Yelp. Old, American and small.
- Yext (a vendor that sells listings). Its citation research found Perplexity leans into industry-specific directories rather than general listings, such as Zocdoc for healthcare and TripAdvisor for hospitality, and uses regional directories more often than its peers.
Perplexity publishes nothing on its UK local sources. For a Widnes plumber or a Liverpool dentist, the answer is in your own log.
Sort your Step 1 domains into three piles: on and correct, on but wrong, and not on. Note which directories, trade registers and UK review platforms keep coming back. As Adrian Cole of AuspiaAI advises, treat these citations as observed outputs, and don’t assume Google Maps ranking factors apply.
By now you should have a shortlist of 3 to 5 recurring third-party sources.
Quick comparison: Google documents how it uses your Business Profile. Perplexity doesn’t document its local sources at all.
Step 4: Get Onto, and Correct, the Sources That Keep Coming Up
Perplexity can only repeat what its sources say. SOCi’s 2026 Local Visibility Index found business profile details were about 68% accurate on Perplexity, against 100% on Gemini, which SOCi says is grounded in Google Maps. It’s a vendor study of multi-location brands, mostly American, so treat it as a rough signal.
Accurate listings on the handful of sources Perplexity keeps citing beat fifty it never reads. That’s the realistic way to get recommended by Perplexity.
- Fix the “on but wrong” pile first. Correct hours, phone number, services and areas covered. As AuspiaAI puts it: “If ChatGPT or Perplexity cites a stale directory, correct the directory and the owned facts it contradicts.”
- Work through the “not on” pile. Claim or create listings on the recurring directories and trade bodies only, and match your master record of business facts exactly.
- Look at the review sources. Where a cited source is a review platform, how customers describe you matters. See reviews and AI search.
- Earn press and community mentions. Don’t manufacture them.
Be wary of anyone selling a “Perplexity listing”. At least one directory network lists Perplexity among its “directories”, but there’s no documented way to submit a business to Perplexity.
By now every recurring source should show your correct details.
The verdict: fewer, accurate listings on the sources Perplexity actually reads.
Step 5: Beat the Page Perplexity Cites Now
When Perplexity cites a competitor’s page for your question, it has shown you what a winning answer looks like. Read it, then make yours clearer and more specific.
The goal is a service or location page that answers the question at least as directly as the page Perplexity picked.
- Open the competitor page Perplexity linked. Note what it answers in its first few lines: service, town, price guide, availability, accreditation. Kinect’s advice is to review the cited pages themselves, because “they show which facts and formats Perplexity retrieved for that prompt.”
- List what theirs says that yours doesn’t.
- Add the missing facts in plain text near the top. Only what’s true. Where it makes sense, give each question its own page.
Ignore invented rules. We found no evidence you need to update pages every few days, and the schema percentages you’ll see quoted online don’t come from Perplexity.
The GEO audit has the full page checklist, including a quotable opening and making sure key facts aren’t hidden behind JavaScript.
By now there should be one sentence on your page you’d be happy to see quoted.
If a directory rather than a website was cited, skip this step and go back to Step 4.
Step 6: Re-Run the Same Questions Every Month
In SOCi’s index, Perplexity recommended 7.4% of the business locations studied, while the same brands appeared in Google’s local 3-pack 35.9% of the time. It’s vendor data from multi-location brands again, but it tells you being named at all is a real result.
Perplexity recommendations are a share of runs, not a position. Judge the trend.
- Use the same questions on the same days each month, three runs each.
- Log whether you’re named, linked and accurate.
- Watch the source list, not just your name. New sources are your next Step 4 targets.
AI visibility tracking has the full method and tools.
Don’t expect a timeline. Perplexity publishes none. Robots.txt changes can take up to 24 hours to register. Recommendations take longer.
If you’d rather someone ran this for you, look at our GEO work. Tell us what you do and where, and we’ll give you a straight answer on whether we can help. If we can’t, we’ll say so.
FAQ
Can I pay Perplexity or submit my business to appear in its answers?
No documented route exists. Perplexity’s site-owner documentation covers crawler access only: allowing PerplexityBot and permitting its IP addresses. There’s no submission form and no documented way to pay for a place in its organic answers. Anyone selling a “Perplexity submission” is selling something Perplexity doesn’t offer. Your time is better spent on the sources it already cites (see Step 4).
Is PerplexityBot used to train AI models?
Perplexity says not. Its documentation states PerplexityBot “is not used to crawl content for AI foundation models.” Its job is to surface and link websites in Perplexity’s search results. Perplexity also says it recommends allowing PerplexityBot if you want your site to appear in its results, which is why most local businesses should leave it unblocked.
If I block PerplexityBot, will Perplexity stop mentioning my business?
Not necessarily. Perplexity-User fetches pages when someone asks a question and “generally ignores robots.txt rules”, and Perplexity can describe you using other websites. Blocking mainly removes your own site as a source, which leaves directories and competitors to describe you instead.
Where does Perplexity get UK local business information?
Perplexity hasn’t said. It builds answers from its own web index and live page visits, cites what it uses, and has a Tripadvisor partnership for travel. For other trades, nothing is documented, so check which sources it cites for your own customers’ questions, as in Step 1.